Found a bug or have feedback? Email feedback@gpdoom.com and tell us what happened. Include your device, the iOS or browser version, and the file type if a file is involved. You can also use the feedback button inside the app.
Common questions
Opening files. Tap Open and pick a Guitar Pro file (GP3 to GP7, GPX), MusicXML, or a PDF or text tab. Files from Files, iCloud Drive or Dropbox all work. If a file will not open, send it to us and we will look.
Sync. Sign in and your library syncs across your devices. Tap Sync in the library footer to force it. Each sign-in method (Apple, Google, email) can be its own account, so sign in the same way on each device.
Delete my account. Open the Account menu and choose Delete account. It asks you to type DELETE, then removes your account and data across Riffwork, RigWork and the records app. Songs on this device stay unless you tick Also clear this device. Details are in the privacy policy. If you cannot sign in, email us from the account's address.
MIDI sync. Plug in a class-compliant USB MIDI interface with the app open, or add a Network MIDI session in iOS settings first. Then pick the port in Riffwork's MIDI settings. A device's own USB port often only works with its maker's app.
Reporting a bug. Use the feedback button in the app, or email feedback@gpdoom.com with the steps to repeat it.